Technical Writing

Work samples from my career stops as a writer at Comcast NBC Universal, Oracle, IBM, and The Fest

Xfinity Help & Support • October 30th, 2025

Overview of Xfinity WiFi gateways and routers

Guide to technical device specs of Xfinity-branded WiFi gateways and routers

Xfinity Help & Support • April 18th, 2025

Getting started with the Xfinity Home touchscreen

Product intro and quick-start device installation guide

Xfinity Help & Support • March 31st, 2025

Xfinity camera and video doorbell troubleshooting guide

Troubleshooting guide for Xfinity- branded camera and video doorbell hardware IOT smart home devices

Xfinity • December 8th, 2025

How to enable Bridge Mode on your Xfinity wireless gateway

How-to guide on enabling Bridge Mode to set up Xfinity WiFi services using non-Xfinity router devices

December 8th, 2025

Oracle Primavera Unifier iOS help

*NEW UX/UI COMING MAY 2026*

iOS user guide: Oracle’s construction and engineering project-management SaaS and on-premises software

Selection from help docs: "Business Process Records" topics

December 8th, 2025

Oracle Primavera Unifier Android help

*NEW UX/UI COMING MAY 2026*

Android user guide: Oracle’s construction and engineering project-management SaaS and on-premises software

Selection from help docs: "Tasks" topics

March 8th, 2026

Configuring services in the IBM MaaS360 Portal

Admin portal configuration walkthrough for IBM MaaS360 (mobile device management product).

December 8th, 2025

Disney's Movies Anywhere/Xfinity integration FAQs

FAQ support article for customers getting started with Disney's Movies Anywhere service integration with Xfinity

Oracle Help Center • March 18th, 2026

REST API Services doc (request parameter)

REST API documentation for Create Cost Sheet Snapshot request from the Oracle Primavera Unifier Integration Interface Guide

Oracle Help Center • March 18th, 2026

REST API Services doc (query parameter)

REST API documentation for Get Job Status query from the Oracle Primavera Unifier Integration Interface Guide

Linktree • January 1st, 2026

The Fest mobile app: UX writing

Collaborated with developer on microcopy, mobile app push notifications, user assistance copy, short event summaries, and UX/UI design recommendations: website and iOS/Android app for annual music festival with 3,000+ end users

Mobile app and website for the current year’s event go live in early- to mid-April annually